Your online order will be delivered to you within 30 days of placing your order. Please note that items ordered together may not be shipped on the same day, and occasionally items may be temporarily out-of-stock or back-ordered.
Yarn orders for less than 50 g of particular colour(s) will be multiplied by 2,0.
If your purchase is faulty or damaged at delivery, we will cover all expenses for exchange and returns.
Refunds will be processed within 30 days.
If we are not able to deliver your purchase, we will refund the cost of the items within 14 days.
We are happy to exchange your purchase within 14 days, but we are unfortunately not able to pay for the postage.